Terms of Services


General Terms

The owner of the website and seller in web-shop is Estonian limited liability company Netguru OÜ, (reg no 12962224, VAT EE102043907).

By using this website, you accept these terms and conditions (“Terms of Service”, “Terms”). Please read these Terms of Service carefully before accessing or using our website.

We reserve the right to refuse service to anyone for any reason at any time.

We reserve the right to refuse service to anyone for any reason at any time.


These present terms are the contract of sale between the consumer or other client using web-shop Goosly.eu and Netguru OÜ (hereinafter referred Goosly or seller).

Web-shop is not intended for buyers with reselling purposes. For wholesale inquiries please contact us at info@goosly.eu.

Goosly reserves the right to change prices and herby terms at any time without prior notice. Goosly will not change unilaterally prices nor terms for already placed orders or made contracts.

Products, Services, and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.


Descriptions of the products and prices are shown next to each product. All prices are given in euros and include Estonian VAT.

Select the desired products and add them to the cart also selecting the quantity of products. The contents of the shopping cart can be reviewed at any time by clicking on the cart icon at the header of page.

When all selected products are in your cart, move on to the next page and accurately fill in all the fields necessary for quick and accurate shipment. Fields marked with a star * are mandatory to fulfill.

All orders made in Goosly webshop are shipped inside the Europan Union and worldwide via DHL Worldwide Express.

For your order you can pay by card payment via Stripe. Strip is Goosly’s official provider of payment solutions certified by Visa and MasterCard.

Before proceeding to payment, make sure that selected products, amounts and prices are correct. Please note that the minimum order value must exceed 20€ (delivery fee not included).

Before selecting the payment method you must agree to the terms and conditions of sale. Confirm your order and you will be forwarded to the selected payment form.

In case you have some comments about your order, please write them to the remarks section in the shopping cart.

After confirmation of payment, we send you the purchase confirmation email regarding your order.

Always check carefully that all your inserted data is correct. Errors may cause the delay or even loss of order.


Sometimes we offer discounts that require special coupons. If you have such a coupon, enter the exact text of the coupon to the “coupon code” field in the shopping cart and then press “Apply coupon”.


You can pay for your order by card payment, Apple Pay and Google Pay. Goosly’s payment service is provided by Stripe.

Please note that the minimum order value must exceed 20€ (delivery fee not included).

Consumers Right of Withdrawal

According to the law, the consumer has the right to withdraw the contract within 14 days from receipt in case products are unused and packages are not broken/damaged.

The right of withdrawal is only for consumers, that means for natural person who concludes a transaction not related to independent economic or professional activities. All other persons are not considered as consumers.

The precondition for the right of withdrawal is that products have not been handled in a way that differs from the way products would be handled in case of a physical store.

The consumer cannot use the right of withdrawal if she opens a sealed package of a cosmetic product which makes it impossible for the seller to offer the product to a next customer.

NB: to preserve the right of withdrawal, open the boxes and other packing carefully, and do not open the packages that are sealed for protection and where the removal of such seal would damage the packaging.

In the situation where the products, by their nature, cannot be returned by normal post, the consumer bears the costs of returning the goods.

The consumer must return the products to the seller within 14 days of the application for withdrawal.

If you have withdrawn from the contract and sent back the ordered products, Goosly will reimburse you the amount paid for the products and original delivery cost within 14 days of the receipt of withdrawal application.

The consumer bears the costs of delivery when returning the products. The seller will not reimburse the costs of returning delivery.

Legal Remedies for Consumers

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Estonian laws. 

The consumer can relay upon non-compliance of the object of contract with the Terms of Service of the contract on the legal remedies provided by law: require performance of the obligation, withhold performance of an obligation which is due from the obligee, demand compensation for damage, withdraw from or cancel the contract, reduce the price in the case of a delay in the performance of a monetary obligation, demand payment of a penalty for late payment.

The consumer has the right to recourse to a body settling extra-judicial complaints and disputes. The instructions are on the Estonian Consumer Protection Board website.


If products have defects due to our fault, we repair, replace or reimburse the defective products in an amount that you have paid in our web-shop.

Do not use damaged products. Such use is buyer’s sole responsibility. We cannot compensate or replace damaged products, when products have been used.

The seller is liable for any lack of conformity of a product which exists at the time when product is delivered to the consumer.

Third-party links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Questions and suggestions

In addition to high-quality products, we want to offer a good and friendly service. Your opinion is very important to us, so if you have questions or suggestions, please send an e-mail to info@goosly.eu.